Malaysian lottery

大地彩票-官方网站

Instructions for retrieving passwords

1. Why can't you see the validation code or always prompt the validation code to be incorrect when you log in?

There is no validation code to be seen or the validation code input error is always prompted. The possible reasons are as follows:

Internet speed is too slow, please refresh the page several times.

Error in input. Numbers can be divided into full-angle and half-angle. Please input in half-angle mode instead.

If the security level is too high, please set IE's security level to "default level".

Web pages are not automatically updated, please set the browser's "Internet temporary files" to "automatic" updates.

2. What if you forget your login password?

Please provide relevant information to customer service in time. The system will reset a new password and send the new password to the e-mail box submitted when the user registers. In order to ensure the security of the account, it is recommended that the user modify the password immediately after login.

3. How to query the record of purchasing lottery tickets?

Select "Transaction Record" on the left side of "User Center" to view the record of purchasing lottery tickets.

4. What if you can't get your password back but can't get your mail?

Customer service personnel can be contacted. The operation procedure is as follows:

Make sure that the email address you entered at the time of registration is the email address you are using now.

Wait patiently, sometimes the network will delay.

Please check your spam to see if there is any mail with password retrieved.

The problem of mailbox itself is that it can't receive mails.

Failure to receive mail due to rejection of your mailbox or network.

5. How to modify the login password?

The operation procedure is as follows:

After login, go to the home page and click "User Center" on the right.

Select "Modify Password" in "Account Information" on the left side of "User Center" page.

The user enters the old password and sets the new password.

Submit information, modify password successfully, system prompts success information.